Frequently Asked Roofing Questions

Look for warning signs like missing or curling shingles, granule loss in gutters, leaks or water stains in your ceiling, sagging roof lines, moss or algae growth, or the roof’s age (most asphalt shingle roofs begin needing replacement after ~20–25 years). If multiple issues are present—or if repair costs approach replacement cost—a full replacement might be the better choice.

High winds, hail, falling branches, heavy rain, and flying debris can all damage shingles, flashing, seals, or the roof deck. Storms also accelerate wear in aging roofs. After severe weather, it's smart to have a professional roof inspection.

Yes — Palm & Pineapple Roofing provides no‑obligation, free roof inspections with an estimate in our service area. We'll assess your roof’s condition, identify needed work, and explain your options. If you need a detailed inspection report for a real estate transaction or for legal purposes, we charge $150. 

That depends on many factors: the size and pitch of your roof, the type of materials you choose, whether a tear-off is required, accessibility, structural repairs needed, permit costs, and more. After inspection, we provide a detailed, transparent estimate so you know exactly what you’re paying for.

A typical residential roof can often be replaced in 1–3 days, depending on complexity, size, weather, and any needed repairs. Larger or more complicated roofs may take longer. We’ll provide a realistic timeline during the estimate.

We work with a variety of high-quality roofing materials, including:

• Architectural asphalt shingles
• Premium or “lifetime” shingles
• Metal roofing
• Specialty shingles (impact‑resistant, designer styles)
• We’ll help you choose based on your home’s style, budget, and your long-term goals.

Often yes, especially when damage is caused by storms (wind, hail, fallen trees, etc.). We assist with insurance claim support and documentation to make the process easier. However, routine wear & tear or lack of maintenance usually are not covered.

Yes — we partner with reliable financing providers to help you spread the cost of a roof repair or replacement over time. We can discuss your options when we provide a quote.

We offer workmanship warranties backed by our company, along with the manufacturer’s material warranties (which vary by product). We’ll explain warranty terms clearly so you know what’s covered and for how long.

We recommend a roof inspection at least once a year, plus immediately after any major storm. Regular maintenance—clearing debris, trimming overhanging branches, checking flashing—can extend your roof’s life.

We DO NOT RECOMMEND installing a new roof over an existing one. We always recommend full tear-off and replacement for quality, long-term results.

1. Contain the leak (place buckets, move valuables).
2. Document the damage (photos help).
3. Call us promptly to schedule an inspection and repair. 

Delaying repairs can lead to more extensive damage to attic, insulation, ceilings, and structure.

onsider these factors:

• Durability vs cost (e.g. metal lasts longer, but is typically more expensive)
• Warranty (longer, stronger warranties are better)
• Climate / weather exposure in your region
• Aesthetics / curb appeal (style and color)

We’ll walk you through the pros and cons of each option during the consultation.

Absolutely. Palm & Pineapple Roofing is fully licensed, certified, insured, and meets local and state requirements. We carry liability and worker’s compensation insurance to protect you and our team.

Yes. We provide full roof installation and repair services for residential homes and multi-family buildings. For commercial structures, we offer roof repair.

Yes — as part of a full replacement, we remove the old roofing material, haul it away, clean up the site thoroughly, and dispose of it properly per local regulations.

Yes. Many municipalities require building permits for roof replacement or major repairs. We manage the permitting process, ensure compliance with local codes, and schedule inspections if required.

Definitely. A new roof enhances curb appeal, adds structural integrity, and can improve energy efficiency when paired with good insulation, ventilation, and reflective or premium materials.

We offer emergency roof tarping and repairs, even during difficult conditions. After storms, we prioritize urgent damage, work quickly to mitigate further harm, and guide you through repairs or full replacement as needed.

Because we offer:

• Local, trusted service in your area and veteran-owned
• Transparent, detailed estimates
• Licensed & insured workmanship
• Strong warranties & quality materials
• Insurance claims assistance
• Professional, clean, and communicative project execution

Yes! Palm & Pineapple Roofing proudly participates in the Roofs for Troops rebate program offered by GAF. If you're an active military member, veteran, or retiree, you may be eligible for a $250 rebate when you install a qualifying GAF roofing system and purchase it through a GAF-certified contractor like us.

We also offer additional military discounts on select services as a thank you for your service. Ask us during your estimate and we’ll walk you through the rebate process and help with any required paperwork.